Privacy Policy
Last Updated: April 12, 2025
1. Introduction
Shubhamya Intercity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our mobile application (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and payment information.
Travel Information: Booking details, travel routes, dates, and preferences.
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Interactions with our Services, preferences, and settings.
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Responding to inquiries and providing customer support
- Sending administrative messages, updates, and promotional materials
- Monitoring and analyzing usage patterns and trends
- Enhancing the security of our Services
- Complying with legal obligations
4. Payment Information
We process payments through service providers like Razorpay. When you make a payment through our Services, you will be providing your payment information directly to the payment processor, whose use of your personal information is governed by their privacy policy. We receive limited information from the payment processor to confirm your payment.
Our payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover.
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- With business partners to offer certain products, services, or promotions
- When required by law or to respond to legal process
- To protect the rights, property, or safety of our users or others
- In connection with a business transaction such as a merger or acquisition
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Accessing, correcting, or deleting your personal information
- Withdrawing consent to process your information
- Restricting or objecting to certain processing activities
- Requesting portability of your information
- Opting out of marketing communications
To exercise these rights, please contact us using the details provided in the "Contact Us" section.
7. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: subhamyaatravels@gmail.com
Phone: +91-8299534294
Address: New Bartan Mahal, Lohapatti road, Ballia, Uttar Pradesh, India